Terms of Service

1. Who We Are

Okapi Services ("Okapi", "we", "us") is a sole-trader AI video production studio operated by Yanir Cohen. We produce AI-generated video content for clients ("you", "the Client") under individually agreed project budgets.

By engaging Okapi Services — whether through the website contact form, email, or any written agreement — you accept these Terms in full. If you do not accept them, do not place an order.

2. Nature of AI-Generated Content

All deliverables produced by Okapi Services involve generative artificial intelligence models. You acknowledge and agree that:

• —AI-generated output is inherently non-deterministic. Identical inputs can produce different results across runs. Okapi does not guarantee that any deliverable will exactly match a reference image, mood board, description, or prior example.
• —Subtle variations in colour, motion, texture, character likeness, or style are normal properties of the technology — not defects.
• —Okapi exercises professional artistic direction over the AI tools but cannot guarantee specific technical outcomes that fall outside the capability of the models in use at the time of production.
• —You are buying Yanir Cohen's time, skill, creative direction, and best professional effort — not a deterministic mechanical output.

3. Project Budget & Payment

Every project begins with a written budget agreement (email or signed document). No work commences until the budget is agreed and a deposit is received.

• —Base rate: USD $329 per hour, billed in agreed increments as scoped in the project budget.
• —Platform costs (AI model inference, GPU compute, API credits, stock licences) are billed at actual cost with no markup. Receipts are provided on request.
• —The agreed budget is a cap, not a guarantee of hours. If scope changes, a revised budget must be agreed in writing before additional work begins.
• —Invoices are due within 7 calendar days of issue unless otherwise stated in writing.
• —Late payments accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower).
• —Okapi reserves the right to suspend delivery of any project where payment is overdue.

4. Revisions

Unless otherwise specified in the project agreement, each project includes two rounds of revisions within the agreed scope. A revision is defined as a directional change to an existing deliverable. A revision is not:

• —A change to the underlying creative brief or style direction after production has begun.
• —A request to produce an entirely different concept.
• —Repeated regenerations to find a preferred AI output within the same prompt.

Additional revision rounds beyond those included are billed at the standard hourly rate and must be agreed in writing before work begins.

5. Client Approval & Acceptance

Deliverables are considered approved and accepted when the Client:

• —Confirms approval in writing (email is sufficient), or
• —Makes no written objection within 5 business days of delivery, or
• —Uses, publishes, or distributes the deliverable in any form.

Once a deliverable is accepted, no further revisions are included under the original project budget.

6. No Refunds Policy

Given the nature of creative and AI-directed production work:

• —Deposits are non-refundable. They cover time already committed to project planning, research, and setup.
• —No refunds are issued once production has commenced, regardless of whether the final output meets subjective expectations.
• —No refunds are issued after a deliverable has been accepted (explicitly or implicitly — see Section 5).
• —If Okapi is unable to complete a project due to circumstances within Okapi's control, a pro-rated refund of unused hours will be provided.

"I don't like it" or "it's not what I imagined" are not grounds for a refund where Okapi has delivered work that reasonably matches the agreed brief and made good-faith use of revision rounds.

7. Intellectual Property & Ownership

Upon receipt of full payment for a project:

• —Okapi assigns to the Client all rights, title, and interest in the final delivered video file(s), to the extent Okapi can legally assign them.
• —Intermediate files, prompt libraries, workflows, and production assets remain the property of Okapi Services unless explicitly purchased as part of the project scope.
• —Okapi retains the right to display the deliverable in its portfolio unless the Client requests confidentiality in writing before work begins.
• —The Client warrants that all assets supplied to Okapi (logos, footage, music, voiceover, likenesses) are either owned by the Client or properly licensed for the intended use. The Client indemnifies Okapi against any third-party IP claims arising from Client-supplied assets.

AI model IP:Output from AI models may be subject to the terms of the model providers (Runway, Black Forest Labs, Stability AI, etc.). Okapi operates within those licences. The Client is responsible for verifying that the intended commercial use of the deliverable is permitted under the relevant model provider's terms at the time of delivery.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• —Okapi's total liability to the Client for any claim arising from a project shall not exceed the total fees paid by the Client for that specific project.
• —Okapi is not liable for any indirect, consequential, incidental, or special damages — including lost revenue, lost profits, loss of business, or reputational harm — even if Okapi has been advised of the possibility of such damages.
• —Okapi is not liable for platform outages, model deprecations, or service interruptions by third-party AI providers that affect project delivery timelines.
• —Okapi is not responsible for the performance of the delivered video in terms of marketing results, views, conversions, or audience reception.

9. Acceptable Use

The Client agrees not to use any Okapi deliverable for:

• —Misinformation, deepfakes designed to deceive, or synthetic media intended to impersonate a real person without their consent.
• —Content that is illegal in the Client's jurisdiction or the jurisdiction in which it will be distributed.
• —Harassment, defamation, or targeted harm of any individual or group.
• —Any purpose that violates the usage policies of the AI model providers used in production.

Breach of this clause immediately voids any IP assignment under Section 7 and entitles Okapi to retain all fees paid.

10. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with a project. Okapi will not disclose Client briefs, budgets, or strategy to third parties. The Client will not disclose Okapi's proprietary workflows, prompt structures, or production methods.

11. Cancellation

• —Either party may cancel a project with 5 business days' written notice.
• —If the Client cancels after work has begun, they owe payment for all hours worked to date at the standard rate, plus any platform costs already incurred — regardless of whether deliverables have been received.
• —If Okapi cancels, Okapi will refund any prepaid amounts for work not yet performed.

12. Dispute Resolution

In the event of a dispute, both parties agree to attempt good-faith resolution by email within 14 days before pursuing any formal remedy.

⚠ Jurisdiction note for your lawyer: Insert applicable governing law and jurisdiction clause here. If Okapi is registered in Israel, use Israeli law. If operating internationally with US clients, consider specifying arbitration (e.g. AAA rules) to avoid multi-jurisdiction litigation.

13. Changes to These Terms

Okapi may update these Terms at any time. The current version is always published at okapi.services/terms. Continued engagement with Okapi after an update constitutes acceptance of the revised Terms. Projects in progress at the time of an update are governed by the Terms in effect when the project budget was agreed.

14. Contact

Questions about these Terms: yanir@okapi.services